Xiaodong in Surrey

First of all, I just saw rodent in my garage in August. I contacted my strata manager, so strata contract company booked appointment and sent Philip come to solve this issue. That guy come to my garage left couple drug boxes told us come back to see after two weeks. But in these two weeks I found rodent in my living room. after two weeks that guy come back and left another couple drug boxes in my living room went away, nothing else done just told us after two weeks back. One month past, rodents are still in my garage and living room. he did some hole repairs(Real works this time but four weeks past) at his third visit and promise there should not be rodent in my room. but after 5 days, I found rodents are still in my living room, so I text him come back to fix it, but many time that guy did not appear on appointment date. finally, he arrived on Oct 18th, fixed another two holes outside of my unit. Again, promise me there should not be rodent in my unit.. OK, I trust him. Unfortunately, I found rodents in my garage and living room again after about one month, so I contact him, but no response on text, hanged my phone call, totally disappeared. The rodents' issues in my unit have not resolved at all from August about four months past. I am very disappointed on this situation. I have to pay for hiring another pest control company to fix these issues