Brad from Mississauga

A testimonial - not concerned with a prize - just want to support good business. I was contacted by a company about earning my residential security business. I had been with a major firm for over a decade. When this new firm came to speak to my wife they told her horror stories about break-ins of unsecured houses. They never checked the system we had and only wanted to exchange it for a significantly more expensive system. I was disappointed in the time wasted and shocked at the incompetence and lack of integrity. I called my current security firm to see what might be done to update my system. When they arrived, the person informed me of much newer technology and I wondered why no one had contacted us, their customer, before. The sales person went through our house to see what we had. I thought my provider would have this on file. She then recommended $1,000 worth of hardware upgrades before any newer technology be installed. Failure to do so would...add horror stories of break-ins here. I later learned that she didn't see I already had hardwired window security and her wireless "upgrades" would have been redundant. Then the representative from safetech arrived. He walked though the house and understood what we had installed. He recommended a minor change and suggested a couple of additions to bring my system up to date. In the end the cost was a little less per month than I was currently paying and my family is more secure. The best part is, he made commitments and followed through. I waited 6 months before sending this testimonial to test them over time. Safetech has proven to be competent, reliable, honest and professional. For these reasons I am pleased to recommend them.