THANK YOU (again) DRAINWORKS! This is the second time we have called Drainworks this year (2 separate issues) and both times we received fast, efficient and friendly service. The first time they were the first (and may I add ONLY) company to return our call after hours on a weekend and Matt was sent to our home that evening, he was very patient and informative with all of our questions. We were given estimates on the phone and Matt provided clear choices with accurate quotes before he started any work. We live in the beaches so tree roots are a given but this time around Matt helped us understand what was happening and made it clear what could be done. We chose NOT to have the drains inspected with a camera as we KNEW the roots were the issue, and we are planning on lowering the basement in the near future. Replacing the small portion of clay pipes left under our house would be too costly if we are simply doing it again when we renovate. Hopefully when renovating we will be able to use Drainworks again as I would not hesitate to call them again or recommend them to anyone. (Love the little red booties!;)
- Approximate cost of services:
- $220.00
- Company Response
**Thanks Erin & Paul** We are grateful for this review and we thank you for taking the time to share this experience here with others. It is very rewarding to read such words as, efficient, friendly, patient, and informative, when referring to our service. We do our utmost to satisfy all of our customers. We certainly look forward to being the plumbing and drain service providers you will call when you need assistance again in the future. Thanks for choosing DrainWorks.