Gug

Told me the flue was cracked. It was the plastic molding lines from the factory not a crack. Repair man refused to explain the issues and repeated over and over. Told me the furnace (4 years old) was broken because it uses propane. So propane breaks propane furnaces??!. Lennox laughed at that. Second opinion shows different from Dave davis being close to $1000 for repairs plus bs diagnostic Called the owner to discuss my lack of faith in the installer and the owner was rude and aggressive to my concern. Further more DAVE Your rep bad mouthed lennox the whole time! Sad way to do business honestly and I feel betrayed and hurt as a customer. I will never be re calling or recommending you again. It is a shame as a few years ago you were so kind and helpful in the install. But I guess that's because you liked the pay day