Veronica in Markham

Svd Restoration was very focused and thorough in removing the blockage and identifying the cause. He reviewed the drain completely as well as flushing out materials that blocked drainage. He provided a camera view to show us the results, the drain was extremely clean I highly recommend him and his Svd Restoration company, and would go to them again for plumbing needs Thanks very much Svd Restoration for the great service!

Stay away from this company! Needed our AlphaOne appliances tech’s or Aamir dishwasher repaired. Provided the serial and model number as well as the error, hoping this would mean they would come prepared with the part we needed. The technician diagnosed the problem as the gasket being worn, but he didn't have the part in his truck. We were charged $150 for labour plus cost for parts - $330 - which they were going to order in for us. Didn't hear from them for approx 2 weeks. When I tried calling during this time, no one answered the phone. Finally reached them only to be told that Purolator lost the parts being shipped/they were delivered to a convenience store and they were going to let me know...when? Ordered the parts again, technician came back and put them in. The next morning, the dishwasher was still broken, same error. The owner calls to talk about the purolator mix up, wants to talk about all the steps involved in fixing a dishwasher and then says he will give me a discount on the labor for the 3rd visit. I mentioned to him that the first technician informed me that their policy is free labor if there is a problem with the service within 3 months. He backed off when I reminded him of his policy. A different technician comes (I appreciated them sending their 'best' guy) puts in the new part (a relay) and charges us on the spot like the other technician for $62.00 (cost of the part). I just got a voicemail from his accounting person stating that we owe another $240.00. I am baffled. Try to call but no answer so far. Will try again shortly...