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Had a small repair to a roof that Jay Carter installed 9 years ago. The repair was under warranty, as was handled in a most timely manner. Jay Carter has installed this roof, as well as our solar panels and has repaired our aluminum facings. He has also worked on another house we own to repair extensive damage left from improperly removing a satellite dish. We have a trusting relationship that has spanned 9 years, two properties and several projects. Would recommend highly.

Needed to replace 5 very large windows in a tenanted location, so accuracy, punctuality and professionalism were as important as a job well done. Most windows were on the third floor. Sam’s team were all those things. His consultation assisted us in picking options we would never have considered otherwise...which was very pleasing to the tenants, and he managed our choices to a budget. The work was done on a rush basis but without any sacrifice to quality and professionalism. In addition, they were excellent at the cleanup, which in our environment was key. Would recommend highly.

Asked for Homestars recommendation and Hamid responded quickly, quoted on the phone as an estimate, did the work the next day as planned and charged exactly the same as the estimate. Hamid was knowledgeable and non intrusive...professional in every way...and very competitively priced. Will definitely have him back for furnace and AC work.

Changed ownership on a rental property and needed new front, side and interior work done to multiple locked areas. Dmitri asked for pics to best prepare the work, and completed it quickly, effectively and without issue. Would definitely recommend him and absolutely use him again. This is the standard that all trades should emulate!

In order to complete this project, every aspect of renovation was implemented. We needed new furnaces and A/Cs, new duct work, new plumbing, new electrical, soundproofing, new kitchens and bathrooms, new closets, etc...and we needed it with a flair for design so that we could recoup at least some of our expenses by renting to A++ tenants. FAARA had to know and implement the current building codes for multi units, which were changing all the time. They worked effectively with an architect of our choosing and assumed responsibility for all their trades. They were approachable and as a result, we find ways to save some money through a better implementation than was originally designed. The only delays were caused by the city in terms of permits and inspections. An excellent job!

Worked with Rebecca to discuss what I needed, the best product for the problem and the best price. I compared the prices and it was indeed the best price. Rebecca was considerate given th delays that I put on the project, and we got the deal done with me never having to leave my house. Thank you rebecca.

After Jay had completely replaced my roof at my residence several years ago, and done a terrific job, I called him back to inspect an investment property we had acquired. Jay found 60 holes in the roof, pictures as proof, where solar panelling had been improperly removed causing much damage. Before leaving, he filled the holes to withstand weather, thereby giving me time to evaluate my options while still protecting our tenants. He continued his investigation and found several places along the windows that needed repair. The quality of his work made us return to him for our second property and his dedicated professionalism is prompting this review. He kept us whole, he understood our needs and he met his commitments in a timely fashion, and at a fair price. I would recommend Jay to anyone in need of a roof or roofing project, and can say that I wish that all of our renovation contractors shared in his customer care.

Tree removal project needed urgency and know-how due to the location and size of the tree. Jamie and his team understood the situation and were supportive in helping us meet tenant requirements, while not compromising neighbours, or other tenants. They came and completed their work on schedule and left the property in excellent condition, so no additional clean up was required when they left. I have already recommended him to a close friend, and would do so again.

Did a complete reno 3 years ago and replaced 5 toilets with top quality products...only to find that the most frequently used toilets were leaking and "flushing" every half hour. Other than being entertaining for company, this problem was irritating and caused concern that the three remaining toilets would exhibit the same problem in time. This was fixed quickly using the manufacturer's original parts to avoid any future issues. The call was answered, scheduled and completed within 24 hours. EXCELLENT SERVICE.

Recently moved into our renovated home which sits on a ravine, giving a "fishbowl" feeling. Paul gave us a specific consultation based on our requirements, budget and future needs as we plan to travel more. We have been satisfied with Prelock service over the past 10+ years and are even happier with the personally designed system we just had installed. Great job.