Had to leave appartment in a rush half packed. When first moving company canceled on us due to miss communication. Called get movers who were more up front of additional charges being very clear that I needed full service of packing, moving and junk removal for a move to another province. They subcontracted to an other company that demanded extra for the packing. Did not perform the junk removal (which only entailed putting 5 pieces of furniture into the apartment buildings furniture pile beside the loading dock). Worst of all they left everything in 1 and a half of the rooms and more. The 6-8 boxes that they packed looks like they were packed with a shovel and they charged for 9 hours of packing. Things left: a bedframe An office chair A few pots and pans + hard to get dietary non perishable items. A bariatric shower chair + free standing racks in the bathroom. And all the drapery. Can't find the hardware to reassemble some of the furniture that did make it.
- Approximate cost of services:
- $11,400.00
- Company Response
Sorry to hear you had a bad experience. Our Company is open to give you customer service and see what can be done to improve your experience. Please contact us as soon as possible to find you the best resolution possibale