Don't waste your money. Had one for 10 years the unit and filters are expensive and unit leaked 1 month after warranty was up. The part alone was $540 plus service fee. I ended up trashing it and buying one for $350 and the filters cost less then half the price. The water taste the same if not better.
- Approximate cost of services:
- $1,500.00
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- Company Response
Hi Michael,
Thank you for your feedback. We're sorry the K5 didn't meet your expectations after 10 years. We understand your concerns about costs and the timing of the leak. Many customers choose Kinetico for durability and water quality, but we appreciate your insights.
If you need any assistance or have questions in the future, we're here to help.