Re broken middle pane in sliding door. no warranty no service.
middle pane shattered.edmonton office no warranty.said I would pay last march.they said ordered be june.still nothing wont return calls blaming manufacturer.Had 3 other manufacturers look said shuold be warranty.dont care need fixed.The worst service we have ever experienced! now have contacted manufacturer they said they would look into problem.2 Weeks ago. now waiting and hoping for some resolution? Like windows edmonton office terrible service. hoping manufacturer reads this and does somthing about this!
- Approximate cost of services:
- $15,000.00
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- Company Response
Hello Ross, unfortunately glass that was broken by someone is not under warranty. Tempered glass is meant to shatter if broken and not fall to pieces.