Kevin in Bobcaygeon

Called this company to unblock a toilet and hopefully have them diagnose if there was a more serious problem since we had ceiling damage in the kitchen below the upstairs bathroom. One of the two plumbers who came tried to unblock the toilet with a snake, the other stayed in the truck. He was not successful and suggested it was probably the toilet and that they would come back tomorrow to replace it. Not sure how they knew it was the toilet that was the problem just from looking at it, he did not even try to remove it to inspect the seal. It was apparent I was a fit in project, when I called back to cancel the appointment for tomorrow, he asked me why, I told him and he hung up on me. Speaks volumes.