Mike from Edmonton

I'm torn with this company but will likely not use them again. On the one hand the repair person was friendly and efficient and came out rather quckly but on the other hand the price they charged was absoluetly outrageous. I suppose in a supply and demand world we are at their mercy but I've had repair people come out before and not charge nearly the same amount. Not even close by a longshot. What makes matters even worse was that our repair didn't even require any parts. Unfirtunately I could not remember the previous company I used as they were great but since we were in a bind I called Dyand. I will definitely call around next time because we definitely feel we were taken advantage of. The amount they charged us was not comparable to the work that was done.

We are extremely happy with this company. They provided us with a fair price and not once were we asked for more unless we decided on an upgrade after our contract was signed. Our basement was completed ahead of schedule and everything looks great. Their scheduler allowed us to know exactly what was going on and who to expect at our home and on what days. There were a few problems that popped up along the way but that is to be expected. Beau and Ryan were great in getting things fixed quick. If there was an issue I just called them and they were on the problem getting it fixed instantly. They do a lot of quality checks but if they miss something just let them know and they will make sure it is done to your liking. Their loyalty is to the customer first. If they feel a trade person isn't working to Planit's standards then they will deal with them accordingly. All in all we are extremely happy and would definitely recommend this company to anyone.