Darren and his team came out in early Jan to quote on Getting our gutters replace with some leaf guards. While there Nick who came out to quote the job made some suggestions for some fixes that were needed and some that were not needed in order to save us some of the cost of doing something that was not necessary. We finally decided to go with Northshore for the project after some discussion with the owner Darren on the LED placement etc. The only delay was the installation of the LED lights as the product was not available however they still came out and prepped everything for the LED lights and did the rest of the job within a timely fashion (gutters, soffit, leaf guards and gables). Nick who was onsite was there every morning and let us know when they arrived and when he was leaving for the day. They moved what they needed to move out of their way and by the end of each day everything was back into there original spots all cleaned up and it was as if they were never there. They were so helpful in answering any questions I had about the job. The also suggested that we replace the roof as there were some soft spots that they noticed while up on the roof. Which they didn't have to tell us about as it wasn't part of the job at hand. They went well beyond what was asked of them to make sure the product they were installing was done correctly even if it meant more time on the job to adjust for things that came up as the installation was happening. In the end they walked me all around the home showed me all of the work they did and changes they made and the entire area was so clean you wouldn't even have known that they had worked in the area for 3 days. Darren the owner even followed up with me the first day of the job and after completion to make sure I got all my questions answered. I would definitely recommend them.
- Approximate cost of services:
- $9,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Libby for the in depth review of the work we completed for you. We are super pleased that you are impressed with our communication and clean up skills. Attention to detail with our clean up is just as important as the work being performed. Nick has demonstrated time and time again that he can deliver what North Shore promises. Nick never has a so called bad day. Everyday is he performs at the highest level which means consistent service for you. Thank you for your business. Darren