We purchased our Miele dishwasher 6 1/2 years ago and the upper and lower rack started rusting very bad. We called the Premier appliance centre this is what Miele calls themselves. They told us it would be $900 to replace the racks but because we were disappointed with the quality they would give us 40% discount which is still an outrageous price. They escalated our call to the presidents office and when they called us back said it was normal wear and tear and they could do nothing else for us. This Premier product is junk in 60 years I’ve never seen racks prematurely rust. Beware and do not purchase any of this company‘s products. And if you do some research you will see that we are not the only customers that are having a problem with this product.
- Approximate cost of services:
- $1,300.00