Abby

I've contacted Hot Pepper Furnace more than once to assist with Furnace cleaning as well as general support to better understand the system in my home. The team have gone above and beyond their regular services to assist, which I truly appreciate. I will definitely continue to receive services from this company, especially due to thier impeccable standards when it comes to customer service!

EXCELLENT SERVICE!!! I contacted Airdrie Air as my furnace was not ventilating heat & showing error code. They booked my appointment right away, in a friendly and courteous manner. They accommodated my timeline for the service based on my schedule. Before the Technician arrived, I received a reminder via text message including a picture of the team member, which I really appreciated as a unique service feature (for safety reasons). Also received phone call after the text, which demonstrated excellent planning of their services!!! The Technician, Darren, was highly professional, well-organized, knowledgeable about the furnace issue almost right away, and incredibly helpful in terms of explaining the problem for my understanding. Overall, GREAT EXPERIENCE and fair price for what needed to be fixed, as I had researched the cost with other companies beforehand. Thank you so much!!!