I called them to repair my washing machine. The striker was broken. The repairman advised that I needed to pay $284 for a striker and a switch, although the switch was never tested. I agreed. Immediately after the repairman left I looked on Amazon for the exact parts and factory brand exact parts were being sold for $10 (striker x2) and $42 (the switch). I immediately cancelled the Order and any further service. They charged me a cancellation fee of $80 on top of the $80 I paid for the service call. I ordered the striker on Amazon for $10. Another technician installed it. I didnt need a new switch!!! I paid Appliance Crew $171 for a misdiagnosis and cancellation fee! Ripped off!
- Approximate cost of services:
- $171.00
- Company Response
We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.