Robert & Sandi

A year ago, my insurance company gave me the name of Burke’s Restoration along with a few others to do some restoration work following a flood in our basement. We got estimates from Burke’s and a few other companies not only on the insurance work but also on some private renovations for our ensuite bathroom, enlarged bedroom closet, powder room, laundry room and another room in our basement. The insurance work was done really well but we put the private work on hold due to covid until this past May. Burke’s presented us with a line-by-line computer-generated estimate that was 15 pages long --- a bit overpowering but at least we knew what was included and appreciated the certainty. As requested, the quote allowed us to purchase most of the finishings for our bathroom ourselves as well as laundry cabinets and shelving from other suppliers. Here’s what we appreciated the most: Their carpenter, Gary, was here every day at 8 AM and was a very meticulous worker. At the end of each day, everything was put back in place and a clean-up was done as well. This enabled us to sleep in our bedroom while the bathroom and closet renos were taking place. He was never pressured to work faster and was very amenable and patient with our requests for changes along the way. He was extremely knowledgeable in his specialty areas. Their plumber, another Gary, was able to correctly detect the source of a leak in a drainpipe that required only one breakthrough in a wall. We were also pleased by the work done by their electrician and tiler. We appreciate the coordination done by their manager, Alan. All the work took a little longer than originally expected (about 10 weeks), but we are very happy how it all came out and are pleased to recommend Burke’s Restoration.