GSHil

Called to repair oven stuck in self clean mode that's completely inoperable. He came Sat morning, Spent 10 min "investigating" and couldn't figure out the problem, claiming "it's a control board" (great there's like 7 of them, which one?) Paid $80 for nothing, they said they would contact the manufacturer and get part and call us on Monday. Monday turns into Tues, and into Wed. No call back. We call them, they promise to call back, nothing. No return calls. Very unprofessional. Friday call turns into him telling US to call manufacturer to get a part number. Part number for what? He never identified what was wrong. He did nothing. I would avoid this guy. Doesn't know what he's doing. Doesn't call back. Just took our money for nothing.