larrymtl

They failed to show up on Saturday contacting me after 2 hours and telling me that their truck was malfunctioning. They offered a discount to arrange the moving on the following day. Well, after waiting an hour I had a heart stroke and booked another company. 3 days stranded. Oh, they called me after 2 hours saying they were running late due to another delivery. Well, too late! I booked another company! Call customers next time if you're running late. Still struggling to return the deposit.. (BTW another company was 4 hours late, but that's another story).

I called Jesse twice in order to make sure movers show up on time as I have strict condo rules and time slot for moving in. Movers showed up 4 hours late. As a result The Board of Directors is charging me a fee. Not accounting for a stress I had that the elevator would not be available. Despite the fact that Grand River Moving charged me $1000 above the quote they refused to provide with any discount. Avoid this company.