Collin

We had a 24+ year A/C and 15-yr mid-efficiency furnace (< 80% efficiency) that were both in working condition, but the costs were beginning to add up. I read a lot about heat pumps and called at least 7 different companies across the GTA, with several in-home estimates provided. Sandip from Furnace King provided the most comprehensive explanation about what to expect and helped us with our decision. I was aware that the installation would be a difficult job because of the space restrictions where the furnace had been placed (and the existing chimney venting that needed to be changed to PVC with high efficiency furnaces), but Sandip's knowledge prepared and reassured us that the equipment (Bosch) would be installed to code and with a great warranty. Sandip sent 4 people to do the installation - it took 8 hours, but the new equipment looks and feels amazing! Kyro, Konrad and Lundy did an amazing job! They removed all the old equipment and made sure I understood how the new system works with the new smart thermostat. The heat pump is extremely quiet and will likely be doing all the heavy lifting (heating and cooling) for the majority of the year. The team at Furnace King knows their HVAC stuff and even after the install they are ready to help. Do your research, but make sure Furnace King is on your list!

I hired this company to install plush carpet on stairs. I went on the website, indicated interest and was contacted immediately to set up an appointment with a salesperson who came to the home with samples and provided a quote that was consistent with the one I received online. After I chose the type of carpet, installers were sent within 2 weeks and the installation was done in under 3 hours. I liked the automated texts to remind me of the appointment date and time. Will recommend.