The absolute worst movers in Saskatoon. Attempted to move up the booked date to move out of my place. I couldn’t do that. On my scheduled move date the truck arrived over 8 hours late at 10pm. The manager wouldn’t return my calls and would have his young employees return a few calls saying they aren’t working anymore today. A truck eventually showed up. My father and I had to move boxes out ourselves. The truck could only take half of my stuff and then I’m told they can’t store any of my things. I had to find a storage unit, rent a Uhaul to remove the rest of my things and then finally get that first shipment dropped off at the storage unit I found. I was still charged full price even though I did all the work. I cannot express how much of a nightmare this company is and quickly cancelled the scheduled move into my new house. I just did the move myself instead of paying these people to then have to move myself anyway. AVOID!! PS. Received a message from the moving coordinator/manager stating that this move isn't his problem and yet he is the only contact I had.
- Approximate cost of services:
- $500.00
- Company Response
Dear Client,
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.For further information you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website .
We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.