I bought a new Asus laptop in August for my business. By end of August, not working right. Took it in 4 times now over the last 3 months and it has to go in again. I bought the replacement insurance on the computer when I bought it and another new laptop (Acer) to continue using it for work (while they try and fix other) I have asked repeatedly to get a new laptop, but they will not honor their so called insurance. Some of us have to run a business and cannot go back every week to get the same computer fixed over and over. I want what I paid for in the first place, a working computer. I will never shop here again, nor recommend it to anyone. Be careful and do not buy the insurance, it's a waste.
- Approximate cost of services:
- $1,400.00