I signed a contract with this company for windows to be installed late October or early November. Now they tell me they can't deliver until January. I have cancelled my order and will have to fight to get my deposit back. Use them only if you don't mind waiting 4 or 5 months for your windows.
- Approximate cost of services:
- $5,000.00
- Company Response
Hello Carol,
Your contract was signed on September 15th, 2020 with an estimated delivery of 12 weeks, which would bring you roughly to mid December. Unfortunately our manufacturers are running behind due to Covid-19 breakouts at manufacturing plants, and in fact had to close 2 plants down for a 2 week period for quarantine and testing. I'm sure you would agree this is unprecedented times we are living in and delays are happening in all industries. We do apologize for any inconvenience this may have caused and look forward to installing your beautiful new windows in January.