Carol in Hamilton

After waiting over 8 months for our new window and door, it was scheduled to be installed in May. The installers arrived and took out the old units and attempted to install the new units. The window wouldn't fit due to overhead stone obstruction so it was tacked into place. There was no finish trim to complete the window or the door. After six weeks of trying to get some sort of satisfaction, I have been left totally frustrated and unable to get a return phone call from anyone in the company after numerous promises which never materialize. They don't seem to have a problem telephoning to collect their money owing which I have refused to pay until this job get's finished. All in all the worst experience I have had as a homeowner. I am still waiting for this job to be completed.....