I typically don't like to write bad reviews, but as an Architect I have a professional responsibility to warn the public about the quality of service provided by this company. I hired John in summer of 2019 to renovate two bathrooms and while the performed work was decent (timelines were not), 10 days ago the master ensuite has developed a leak (cause still not determined) and ruined our living room ceiling and probably few more things that are not visible yet. Boyd Renovations offers 2 year warranty and as we are still within that period we contacted John multiple times via email, phone text messages and have been blatantly ignored. We will have to hire someone to investigate and fix the issues and most likely it will mean ripping apart our less-then-2y-old master ensuite and a huge financial loss. As my field of work is almost exclusively residential design, I will make sure to warn my clients and consultants about Boyd Renovations and their failure to fulfill their contractual obligations.
- Approximate cost of services:
- $12,000.00