Saskatoon Dynasty Spa, Poor customer service from delivery to warranty work. When delivered they were late, refused to attach the lid even though we had purchased this service. Two years later we had to call because tub was leaking, still waiting over 6 weeks for a call back even though I have called almost every week to know when we will be scheduled in. Finally got a call from Dynasty Spas in Austin Texas in which I found out that they are not responsible for warranty or service work it is the responsibility of the local provider in Saskatoon. Unfortunately the local provider in Saskatoon does not return any phone calls! Called another service technician Friday last week and they arrived on time and fixed the problem within an hour. To add to the frustration, the service technician mentioned that they get a call at least weekly to come fix a Dynasty Spa.
- Approximate cost of services:
- $10,000.00