Jason and Katt

We decided to build with Alquinn based on the fact that they were a local builder and wanted to support local. Right from the start we should have walked away but decided to stick it out as they had the lot we wanted. First off John tried to up the price after THEY were unavailable for us to sign the contract and had to wait wait a week. Then waiting was the theme. Waiting for the drafter for months after a change that was supposed to be in the initial drawing. It would take a month to get anything back. Sump pump in my sons bedroom and then we were told to just sign the plans and "they" will deal with it when a new drafter was hired. This was brought up sooooo many times and nothing was done. We finally called the drafter ourselves after the house was dug and the foundation was poured and the sump was in. Finally Alquinn "agreed" to move it into our rec room for 500$. Alquinn failed to run heat into the second floor bedroom and we ended up with a box out in our kitchen and dining area to run the heat. Now the heating in the bedroom is nonexistant as there is too many corners and it runs along an exteruior wall. Then when we asked that the boxout continues back around to create a sort of coffered ceiling they just said that they would look into it and ignored it. This failure of planning caused us to lose Sq footage in a # of closets and our pantry. The list goes on of false promises (cant use the other word on here but what rhymes with pies). We had to go in and spend 2 hours cleaning the floors as they failed to clean them and were going to lay the flooring over all the dirt and sawdust. Then John called me and threatened to charge me with trespassing because we went into the house. This is after they promised us that they would clean the floor prior to having the flooring installed. John threatened us not to continue with the build if we didn't sign a change order, that was incorrect and then once we sat with the sales person for hours fixing it to a satisfactory level he goes on holidays and doesn't even sign it himself. The completion date was March 31 2021 and we did not get possession until Oct 30th 7 months past completion date. Finally we were getting close and all that was major keeping us from moving in was the fact that Alquinn couldnt get us a garage door and told us that Spruce Grove would NOT let us move in without a door, I called Spruce Grove and found out that this was NOT true at all and we could move in. Keep in mind that I had a family of 4 living in the Holiday Inn, I called Shannon and was like hey......Just so you know Spruce Grove says it ok to move in....yay! Again I was threatened that they would not finish our house and how could I go above there heads and call the city. The "pies" were throughout the entire process. Shannon actually told us that during covid and the struggles they were having Alquinn was actually cancelling contracts as they knew that people didnt have the money to sue them or take them to court. They made it perfectly clear that due to the price increases that Alquinn "had no vested interest" in building our house. I can garuantee that had the price gone the other way that Alquinn would not have been offering money back! There is way more that will not fit in this review and I am actually tired of typing. If you want to know more reach out. As I write this we are in the house for 8 months and are still waiting for the blue film around our windows to be removed as well as a few other items that aren't high on their priority list. I will admit that I am not letting ANYTHING go as we are actually VERY reasonable people but the way we were treated during this process was so horrible that I am now on a mission. The sleepless nights and conflicts this "Find Your OMG its perfect" company has caused is many. Long story short....AVOID at all cost....In fact the owner of HRD Homes actually said that he has built his business based on how how poorly Alquinn has managed theirs, after we approached him and were thinking about pulling out of the build and losing our dream lot.