Jason from Vaughan

I had True North install a new Napoleon furnace and A/C unit at my home in June of 2019. After doing a great deal of research into different companies I was convinced to go with True North after seeing a similar installation in my neighbourhood. Being a large investment, I was nervous about choosing the right product and installation - I can now say that I made an excellent choice with True North. Richard was knowledgeable about the options that were right for my home and patient in explaining the products and installation processes. After I decided on the Napoleon units that I wanted Richard was able to begin the installation in less than a week (since we had no working A/C that was truly appreciated!). Richard and his team worked very hard to make sure that the installation was correct - going so far as to create some custom modifications and upgrades to the installation area at no extra charge. I got the clear impression that they took a lot of pride in their work and went the extra mile for us. Now, after using the A/C all summer with no issues and I've fired up the furnace a few times, I have no problem to give a perfect score to this work that was done by True North Multi-trade. I definitely recommend and I would use them again.

When I was looking to replace the windows on the back of my home this fall (9 windows), I did a great deal of research and comparision, this being my first experience. I decided to go with Thermo-Bilt based on the comfort level I felt with their product and expertise. The price quote I received was reasonable, and I felt that the product features that they explained to me were superior to rest. On the day of installation, the Thermo-Bilt team worked with an amazing efficiency, removing the old windows and putting in the new ones cleanly. I was amazed at both the speed of the operation and the professional look of the completed work. This being my first experience with a job like this, I was nervous, but I need not have been, as Thermo-Bilt lived up to all expectations. I am now heading into winter with no worries about those windows, and when I am ready to replace the windows in the rest of the house, it will be Thermo-Bilt that I call, no question. Thanks Thermo-Bilt!