We had Delta put an A/C into our previous home and were very happy to have them perform the furnace and A/C inspection for our new house. Our house inspector had found some unusual corrosion, which prompted the more detailed inspection by Delta. They found that there were a number of problems due to poor maintenance by the previous owners - bad enough that we had 49 days to fix it before Union Gas cut us off for safety reasons. The necessary replacement part was covered under warranty, but both Delta and our house inspector suggested we consider complete replacement given the poor state of the furnace. Scott Padfield, who we knew from our A/C purchase, explained very clearly what our options were with no pressure at all. He helped us hone-in on the right choice for us and got it installed within a week. The actual install was extremely professional and *clean*. The installers, Scott Petigrew and Jason, did an excellent job - they managed to make a furnace have that "shiny new" feeling. Scott Padfield came back a few days later to inspect the quality of the installation and to give us some tips on how to get the best experience out of it (there were helpful features we didn't know about). Though an unexpected furnace purchase isn't what anyone hopes for, Delta made it an extremely positive experience. We will definitely continue to rely on them for their professionalism and expertise.
- Approximate cost of services:
- $4,500.00
- Company Response
Thank you very much for sending in your personal message and your kind words for the install team and Scott. I will pass them on. Thank you again and as you know if you there is anything we can do for you in the future don’t hesitate to call.