Faucet leaked through the bib stem when turned on. I tried some Diy fixes like tightening the packing nut, nothing worked. Evan from Rooter listened to what I told him and decided to replace the whole faucet because the stem might be cracked or a groove may have been worn-in causing the leak. Job was done in 30 min or less. While shutting off the water in my basement, he also provided some tips on maintaining our Navien on-demand tankless hot water unit and left a flood buzzer in case our cheap plastic sump pump failed; no extra cost. Super friendly and explained everything he did in a way that I could understand.
- Approximate cost of services:
- $359.00
- Company Response
Thank you so much for sharing your experience. We are so happy that we were able to help you with your hose bib and give you advise on other plumbing fixtures in your home.