Lara in the Beaches

We had a sewage backup in our basement, and I phoned DrainWorks the next morning. They were on site within two hours, and their representative, Mike, was friendly, helpful and did a great job explaining the problem: that tree roots had most likely infiltrated the original clay drain pipe that ran from our house to the city sewer. While they ended up having to dig two holes over two days to replace the old pipes after they determined there were blockages in two separate areas, their quote for each job was completely accurate. DrainWorks also took responsibility for calling a City of Toronto inspector to the site so that we could qualify for a tree-root rebate. The company finished the entire job over two days, with supervisors returning regularly to check the progress. A couple of days following completion of the work, Mike and his colleague, Eric, came back to do a thorough inspection of the new pipes, along with the older ones serving the rest of the house, using a small TV camera. I was able to view everything on a portable monitor so I could see for myself that everything was working OK and that the blockage had been cleared. I would definitely phone them again.