First of I need to say that the review submitted as a first in line of reviews is very misleading and inaccurate considering the writer gave the "builder" 10/10 stars. If any person actually reads it carefully it becomes apparent that there were serious issues that resonate throughout the project. (mess, major delays, lack of supervision etc...) So please Helen, in the future award the stars with some consideration for other potential clients, if you really wish to be helpful in their decision making. Our experience with Dutch Landscaping equals to the nightmare. Poor quality, lack of professionalism, extreme delays where 3 week project turned out to be almost 5 months long. Now after 2 years since the completion, the outdoor stone patio is falling apart, retaining walls a leaning in every different direction, steps are tilting and cracking. I am not even going to mention what an independent construction firm said about the "quality" of this job. When we asked the new company about ways of fixing the issues, we were told the problems are so severe that only complete demolition could correct what was built by Dutch Landscaping. It is needless to say that one star I am giving to this company is only for the efforts one their helpers (?) - summer student, who was assigned to build our outdoor fireplace without any prior experience. Another star needs to be given to Dave for partially compensating the hell we had to live trough during this project by "throwing in" some additional features. At the end it was only a small "band-aid" for the frustration caused by endless piles of mess left on the site throughout the summer, major delays, lack of quality of work and experience of staff delivering it. Our concerns were continuously brought to the owner, especially if Dave would actually answer the phone calls, emails or make himself available for the meeting, which did not happen as desired. The more I write about my experience the more it brings back the memories of complete desperation and frustration with this company which only made me realize how extremely difficult it is to find a good and reputable company that will deliver the desired product for the money you are spending on it. Therefore I can not recommend Dave and his landscaping company to anyone.
- Approximate cost of services:
- $40,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?