David

Devon and his crew showed up on time and got right to work. On the day in question, another contractor showed up to connect Bell fibre to the houses on our side of the street. Devon coordinated with the fibre crew and waited patiently for them to finish laying their cable before proceeding with the work in the affected areas. He also buried a part of cable left exposed by the other contractor. Since the work had been somewhat delayed, a tent was erected over the sod to keep it from drying out. Prior to laying down the new sod, the old sod was shaved, roto tilled, covered with triple mix, raked and rolled. The sod installation was made more challenging by the landscape features on our lawn but expertly done nonetheless. All of the the work carried out by Devon and his crew was done carefully and methodically. At the end of the job, a thorough cleaning was performed including hosing down the street in front of the house where the soil and sod had been stored. When I asked what was being done with the leftover sod, Devon said I was welcome to it and moved it to the location I indicated. When I pointed out some collateral damage to my neighbour's lawn, Devon laid down some soil and seed to repair it, even though some of the damage had been caused by the fibre crew. After the work was completed, Greg (Nikko's owner) called to make sure I was happy with the work. Overall, Nikko's bent over backwards to make sure I was happy with the job - a refreshing example of old fashioned service.