Anne from Richmond Hill, Ontario

Yesterday a new dishwasher was installed and that night I noticed my freezer was not cold enough although there was some cool air flowing. So I was very disheartened to say the least, that I might have to replace another appliance. Anyways in the morning the pool of melted ice confirmed that my refrigerator was in need of service. Having not such good results with the dishwasher (had it serviced but a month later it was having the same problem so ended buying a new one) I decided to search for the 'best appliance service in Richmond Hill' and the homestars website was presented and Joe's company was at the top of the list. I called Joe in the morning (maybe it was 9AM - he called back few minutes later - said he would be able to be there around 10:30 - that was my first nice surprise - that he gave me a time (not a window) and so soon. He arrived when he said he would and fixed my refrigerator (and explained what he was doing and what could happen). And he also replaced the lightbulbs on my oven at the same time since he can service all types of appliances. Joe knew about my microwave door (hinge broken) as it was a common problem and so he knows what parts to get and how to fix (so I will be using Joe again very shortly). I recommend him highly.