Clare

I'm SO glad I called around, and went with Bill. Even after just speaking with him on the phone, I could tell he wasn't like most repairpersons. That he was a skilled tradesperson who took pride in his work. There just aren't that many people like that around, in my experience (including the guy I got to come 1 1/2 years ago who told me I needed a whole new central vac system, and yet it kept going for another 1 1/2 years). He came on a holiday weekend (he fit me in), tested the system and found not 1 but 2 blockages. Fixed! What a relief. I will never call anyone else in future.

Kay is fantastic - what a find. I found him through a Home Depot recommendation. Really knows his stuff (key when working with electricity!), having worked in a variety of environments/jobs for a long time. That is so reassuring - you know it will get done right. He was happy to explain everything to me, as I wanted to understand what was needed. I've recommended him to all my friends, who just want someone a) young/energetic/nice, b) knowledgeable, c) super-professional, d) reasonably priced, and e) trust-worthy. As an example of the latter, when he came to fix my kitchen hood fan and he found it was still usable, he didn't try to sell me a replacement, but rather told me I could get a few more years out of it! Can't ask for more than that...