Rona Gold

This shop excels in customer service . I brought in 2 lamps that required a new switch and wire . The work was completed perfectly . However my friend brought in the exact same 2 lamps to an alternate shop . She paid a lot less than I did for the same work . I contacted the shop to express my disappointment and without any confrontation they offered me a full refund . I did not want a full refund as they did do the work in a very satisfactory manner. They immediately sent me an e transfer for the majority of the money . Amazing customer service !!!!! Excellent repairs combined with superb customer satisfaction is a rarity today . I commend this shop for making a customer very happy and acting in a a very fair and honourable manner .