I purchased a Brookfield Home in Bowmanville. This is my second home from a builder and could not believe the difference in the two builders. My nightmare started in the Decor Centre, the staff were rude and not helpful. They did not know there information and changed there answers to question often and in the end the answer was still wrong. Frustrated and upset I contacted higher management whom did not contact me back until I called the second time, he still couldn't give me a proper answer. I was thankfully finished with the decor centre, even though I was not happy with there service and outcome of my home. Once the house was built I went for my PDI what a JOKE!!! What was the point of all the green tape place on tile and walls. The finishes were as if monkeys worked on the house. I received our keys today when I went in the house all the green tape was gone but the work was not done. Do they think that I am stupid? I am truly insulted. I spent over $50,000.00 in upgrades and the resulted is terrible. My flat ceilings are finished terribly, my tiles are chipped, raised and there are spots where there is no grout. My stairs are not finished with trim there is a 1/2" gap on a tread and a coffee stain on the step. Cant forget the pile of little pieces of wood that they placed to hide there mistakes. Not only did I have to walk into a house that was finished terribly, the lights in one bedroom and hallway did not work. I am totally discussed and can not believe that this is the product that a company claims to be the best. I have been approached by many people interested in purchasing a home in Bowmanville, and I would never let them buy a Brookfield Home. Why would I want to put then through the same nightmare that I have gone and am going through.
- Approximate cost of services:
- $50,000.00
- Company Response
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