My fridge stopped cooling and I called Joe on a Friday morning to see what his availability was to come and look at it. After playing phone tag for much of the day, we spoke in the late afternoon. Even though he was heading away from my location, he said he could be there in about 20 minutes. So he turned around and met me at my house to diagnose the problem. He got to work quickly and explained to me what the possible causes of the issue might be. He was able to quickly determine that the fan motor was broken and needed to be replaced. He had a replacement in his van that he installed promptly and the fridge is working perfectly. He put everything back together and cleaned up quickly. From the time we spoke on the phone to the time he had our fridge back up and running was a little over an hour, an exceptional turnaround time, especially on a Friday afternoon. Joe was prompt, knowledgeable, courteous, and professional. I would definitely recommend the Appliance Guy.
- Approximate cost of services:
- $230.00