The moving crew is excellent however, the so called moving expert is only an expert in jacking the price up. I was expecting to pay, based on our phone conversations $1000 but the sales guy used I pressure tactics to raise the cost by telling me I had to have 36’ truck instead of 20’ and that came with an extra man. The way he phrased it, it sounded like the extra man would cost $150 but he cost $450 more than expected because he gets paid for the drive. Total rip off. Didn’t need either the third man or the extra 6’. The truck was only half full.
- Approximate cost of services:
- $1,900.00
- Company Response
Hello Suzy
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.For further information, you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website.
We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.