Mary from Toronto

I was looking to get a runner installed up my stairwell quite quickly. Mike returned my call promptly and we set up a meeting for him to assess the work and bring some samples right away, so I could get a quote. He was flexible with my schedule and also gave me some time to make some decisions in terms of carpet selection. This is what made me select Torontonian Flooring over others -- Mike was very professional and just super easy to deal with. Once we lined up the date and time, it was no surprise he arrived on schedule. Mike installed the runner as discussed and left my hallway spotless. Thank you again for the quick-turn-around.

I initially called Dom for a quote on a area of my brick wall where water/moisture was seeping through to the interior wall due a faulty downspout. I had assumed that the area behind the gutters needed to be tuck pointed and patched up, but he advised me that the brick wall was sound and that if I repaired just the eavestrough and downspout that the water leakage would no longer be an issue. I had 5 mason companies come out to quote me on the job, and Dom, along with one other company advised me the exact same thing. That I'd be wasting my money because there were no cracks or areas missing mortar -- that the brick wall was in good condition. I really appreciated his honesty. Instead he focused on my secondary job which was the foundational stone wall that was in dire need of repairs (i.e cracks, holes and loose stones). Dom quoted me promptly on this work, and it was on par with the other company that displayed honesty. I decided to go with him instead as I knew he himself would be on the job rather than just sending workers and having a foreman type person inspecting the work after it's completed. Once I told him I was good with the quote, he was very communicative and flexible with scheduling as I had another trade scheduled in first to replace eavestroughs, soffits and facia, and due to a number of rainy days they were running late. When Dom arrived to do the job, he took the time to explain how he'd repair the wall, and what materials he'd be using. It took a few hours, and once it was completed he had me come out to expect it. I was very pleased. It looked great! He was very thorough and the area was super clean too. What pleased me the most was that he had a bit of left over mortar and asked me if there were any other areas that I knew that needed a bit of patching up as he didn't want to toss the remaining mortar out if it could be used. I had a few cracks in and around a window sill that needed a bit of mortar and he gladly patched that area up too. I will use Dom again if I require any mason repairs in the future and will certainly recommend him to my friends.

Peter was very professional and prompt with servicing my dishwasher issue. When I called him, he gave me a time window of when he'd be showing up, and as promised he called me in advance to give me an hour lead time, so that I could leave work and meet him at my apartment. He quickly diagnosed the issue, tidied up and was on his way. I will certainly call him again should I have any other appliance issues.