ryanfeeley in East York, Ontario Canada M4J2X3

Hossein and his team arrived bright and early, and hit the ground running. He was able to quickly understand my lighting plan, and determine what was feasible given my 100 year-old house. Sadly, due to the plaster and lath above my drywall ceiling, we had to abandon much of the plan, and focus on the kitchen potlights. Within an hour they were able to cut into the drywall and cleanly install eight potlights, and did so leaving the house spotless. Very happy with how quickly he could work, but sad my house would not support his handiwork throughout. The one thing I forgot to ask Hossein was if, in future, will we be able to move the caps over and re-hang the pendant lights? Might be nice to have some basic lighting in there. Could be on the same dimmer.

Price paid was over-the-phone quote only as owner failed to show up as promised. I chose the firm based on a second entry for Durham's Finest that had a single 10/10. I contacted half a dozen firms on a Tuesday to install a microwave on a Friday. Because the microwave was an online order, Home Depot only offers refunds on defective units for 48 hours, so I made it clear that it needed to be Friday. When I reconfirmed with Chris on Thursday that the microwave was delivered and ready for his 9:30am confirmed time he said he'd be "a little later". By mid-morning this become "this afternoon" which then devolved into a series of "sorry, stuck on this other job" until 9:30pm on a Friday night. Absolute garbage service. I think the people of Durham County might have something to say about Chris and his Durham's Finest. To make matters worse, there appears to be two entries for Durham's Finest (one, not surprisingly, had only one 10/10 review). I think this tricked worked on me and made me realize I need to be a lot more cautious using HomeStars.