I live in a noisy area so I was looking around for soundproofing window installation. I asked around, and this Welda salesman named Les guaranteed that his window would block out all noise. I bought his story, and had them install the window, only to find out that Welda doesn't do any soundproofing at all. In fact, the new Welda Window was even noisier than the old window. After reporting with Welda about the false claim, the salesguy came back and said he would deny that he had ever said it would ever promise noise reduction and threatened to send the collection agency after us and ruin our credit rating if we didn't pay him in a timely manner. Summary: Salesmen made false statements to make a sale, product didn't deliver as expected, and follow-up service was horrible. I will never recommend them to anyone.
- Approximate cost of services:
- $950.00
- Company Response
Official Response from Welda Windows & Doors.
We were very upset to read this review. We replaced only one window for this customer. All our products are top quality, CSA Certified to be energy efficient and we install with the best low- expanding foam on the market for insulation and noise reduction. We do not make any soundproofing claims as you can see on our website and we are not a soundproofing company. Unfortunately there was a misunderstanding and that was not our intention and so we provided this customer a significant discount, giving him the window at cost in good faith.