Reviews

2/10

I hired Canlik to do a kitchen. They did a decet job with the counter and cabinets but the caulking job was poorly done by hand. I will never understand why people must rush the final detailing of a job. Nevertheless I tried to hire this company again for another reno because I liked the countertop the offered. I woukd have them install the counter and do the caulking myself. They wouldn't return my calls or emails. Maybe they're too busy. I expected better service especially considering I was a repeat client.

Approximate cost of services:
$10,000.00
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Company Response

Dear Casey

Thanks you for your comment.

We always treasure repeat customers. They are the reasons why we can survive for 26 years in this ever competitive business environment. Sorry that we did not explain well to you why we could not take your job.

Let me refresh an e-mail that you sent to us on March 21 2016. You wrote “ You've had more than a week to get back to me. I will be digging out my old receipts and will leave an official review on homestars...You think I'm playing? Fuck..” The “F” word had completely destroyed our business relationship and pushed us away from you. Your frustration might have started by our late reply. We apologized for it but we did reply to your original e-mail and asked for the dimensions of the new top on March 8 2016. We were basically waiting for more information from you to provide a quote after that.

All staffs in our company dedicated to do their best to serve our customers well. However, we are all human and we are not perfect. We need certain level of understanding and respect from our value customers to keep up good business relationships with each other. It also needs efforts and mutual respect from both parties to run and complete smooth projects. Our team cannot function well under threat and disrespect. We understood that It would not be a good ending even if we took your job under this kind of pressure from you. It was the best interest for both of us to stop conversation in order to avoid further relationship damages.

We also thank you for coming back to us even with such a low rating on our services in previous job. We wish you had told us the caulking issue right after the installation so that we could have rectified it right away. It was hurtful to let us know after so long and through a review in the public. Anyway, a lesson has been learnt. We will keep improving our service and we had paid the price of not serving you.

Wish you all the best for your new project.

Victor and staffs

10/10

I hired casa bella to replace all the windows on a 60 year old home. They were great and offered the best warranty. 25 years on hardware and glass. I would hire them again.

Approximate cost of services:
$9,000.00
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Mds Home Renovations

First Review

0/10

I hired this company to tile my bathroom and also repair some drywall in the kitchen. The quality of the tiling job was poor. The drywall job was even worse. He had a new guy working on my house who had no clue what he was doing. Cutting corners big time. The owner was juggling several jobs at once and seemed to be unorganized. When it was time to collect his money he was there but when I called him to come and inspect the faulty tile he never showed. If your getting work done on your property, make sure they don't let the rookies do the work. Also, these guys are look used car salesman. They talk the talk but can't walk the walk. Out to make a quick buck. If someone does good work I will stick with them for life.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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