Reviews

0/10

My furnace was making a strange noise. I called Advan Pro. The technician listened for 5 seconds, didn’t touch the furnace and said you need a new motor, that will be $900. or you can get a new furnace for $6000 plus a new hot water tank will be needed for $2800 so it can vent out the chimney. He didn’t want to look at other venting options as it would need condo approval. I brought in another plumber later that day who took out the furnace filter and the noise stopped. It is fine now. Also said he could replace the motor if needed for $200. Wow, I almost spent $9000 that I didn’t need to. I wouldn’t recommend them to anyone!

Approximate cost of services:
$84.00
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Company Response

Hi Colleen, we are sorry to hear you feel this way. As per your above review it appears that our technician did properly diagnose the issue as the other tech you had in also quoted you on a motor replacement. Our prices are very competitive with other providers if you compare apples to apples. With aging furnaces we offer free quotes on furnace replacement options if the customer requests, which you did in this case, as repairs can become very costly and inconvenient.