The worst moving experience. North American Van LInes should be ashamed to have their name associated with this company. So many things were damaged, we had water damage in the plastic frog boxes, dining room tables, coffee tables, glass, metal, lamps. All damaged or destroyed. I had asked for extra insurance, but because of poor employees training on paperwork we were denied the added insurance. They wanted to be paid by cash to save the tax. Office policy on customer service is a waiting game. Only after 88 days and a claim to the BBB did I get some action. There was repairs made to some of the items and then they offered $100.00 to buy me off. BBB has them rated with A+ which is insane. 11 claims in 3 years. NOT RECOMMENDED - NOT A GOOD COMPANY
- Approximate cost of services:
- $1,700.00