Reviews

0/10

I will not recommend moveworks inc. the owner, Micheal, came to my house and promised my wife an easy move, the movers would take appart our beds and could move even my "ikea" furniture. Well moving day came and the movers asked me to disassemble my beds (what if I was at work, would they have asked my wife who was watching our two yound babies?) and then were smashing walls with the furniture down the stairs. They broke one of my dressing tables and then blamed it on the fact that it was ikea. My wife called the customer service right away and she said she would call the movers and tell them to be more gentle but that they couldn't replace the dresser as it was "ikea", I told her Micheal said it would be okay to move and the insurance I paid extra for with them would cover it, but she said no, he must not have been listening properly. Then they filled the truck, no gently at all and arrived at the new house. They didn't put anything in the new house in t he right place they just wanted to be out of my house because they guarentee the price won't go over the estimated hours given by Micheal, so they just put boxes everywhere and wanted to get paid. THey didn't help reassemble any furniture either. The whole experience was very stressful and I would never recommend them to anyone.

Approximate cost of services:
$1,250.00
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Company Response

Dear Mr. & Mrs. Leszczynski,

I apologize for the delay in dealing with the problems during your move. I do not seem to have the correct phone number for you. Please call me at (905) 281-0679 or (416) 892-2811. We would very much like to resolve this issue to your satisfaction.
Sincerely,
Ann M. Thornton Moveworks.