Max in North york

my computer suddenly behaving very erratic and i keep getting live platinum security scanning and showing me i have viruses on my computer. It looked suspicious and i called rogers as I was running the rogers online protection. They were with me on the phone for over 2hours and told me i was infected and they could not remove the infection. i was a little upset as their software could not even detect the infection or stop it, and then they told me i have to format and reinstall my windows. i searched for computer repair services and found fujitech on homestars. i called and Joseph was quite helpful on the phone. i took my computer to him and had the virus removed the same day. i did not have to format and reinstall my windows and did not lose any of my files. he also recomend a good internet security software for me. i am very happy with their service.