Bad Start!! my water heater was leaking, and not providing any hot water, called Reliance (866 number) booked a repair time between 4-8 for the same day. By 8:30 I hadn't heard from anyone so I called Reliance again they were very apologetic and said they could send someone out that night between 9-12 or next morning between 7-11. I picked the morning. Great finish Daryl #2109 called around 9:30, said he was on his way would be at house in 10 minutes, he was. He checked water heater and showed me why it needed to be replaced. He discussed tank size options with me. He was very helpful and did a great job keeping everything clean. He even showed me how to replace the filter on my air conditioner. Thanks Daryl.
- Approximate cost of services:
- $89.00
- Company Response
I'm sorry to hear about how the situation started but am glad that everything was resolved to your satisfaction. Thanks for taking the time to share your experience Erica. Kind regards. RM