Gas Fireplace insert installation, and BBQ line
It was such a pleasure dealing with Fireplace West from the start to the finish. Robin was so prompt with getting back to us and staying in great communication throughout the process. The finish product looks fantastic. The level of professionalism and care with the installation of our fireplace was exceptional. I was very pleased with how they ensured that the clean up afterwards was done right. There were two instances though that really stands out for us. The first was after the the BBQ gas on/off valve was installed, we asked if it could be moved slightly to be more out reach for our children. Robin said absolutely not a problem and then worked out in the pouring rain to do our request. The second was that while installing our gas fireplace Robin discovered a faulty exhaust pipe in our home that could have been very dangerous once we turned on our furnace for the winter had he not spotted and corrected for us. At all points Robin exceeded our expectations and we are happy to recommend Fireplace West to everyone we know because we believe they too will be completely pleased with the choice to go with this 5 star company!
- Approximate cost of services:
- $5,000.00
- Company Response
Thx Ryan. All my likes are here--young family in a new home, new city, dealt with us because of our reviews, and went with our suggestion, the fab Valor G3 insert. KUDOS to my young gas tech, Connor, for spotting and fixing an unconnected furnace vent pipe. Like idling a car in the basement. Furnace had been serviced a week earlier. Have a great winter, Connor, Robin.