Reviews

10/10

I have been happy with Dave's work every time - the first was a year ago when I moved into a new home and had Dave clean the ducts and the carpets. Found his service was professional and he stood by his quote. No surprises. Dave comes across as very honest and he is a friendly person. Today, over a year later, I noticed a leak from my furnace and my AC was not working so well. I called Dave at 7 pm and he was at my place at 7:45 PM and helped me fix the problem very quickly. Also gave me lots of great advice. He has some trusted folks he will recommend when they are more suitable for certain jobs and I have used one of them to with great satisfaction. Dave's rates are very good and he really does a quality job. I recommend him whole heartedly. So much so this is my first recommendation on HomeStars.

Approximate cost of services:
$300.00
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Company Response

Glad to help!

All my best,
Dave

0/10

Bought a Buffet & Hutch. Was charged $50 for delivery, setup and removal of boxes etc. Was delivered but not placed in the location I asked for, and then the delivery guys removed the boxes but left them in the Condo's delivery elevator area rather than putting in the bins just outside the loading dock. Condo security called me late that night and i had to go down and do this myself. Went into Bad Boy and demanded my $50 back for the bad service but was treated rudely by even the owner - . I swore that day I will never buy anything from them, even if they happen to have things cheaper than others.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

We're sorry to hear you had this experience - it is certainly not to Lastman's Bad Boy standards for its customers.

We do hope you give us another chance to earn your business, and demonstrate commitment to value and service -joining the ranks of our satisfied repeat customers. And please do report anything that is not to your expectations immediately to our Customer Care at www.BadBoy.ca