Air Conditioner Not Cooling, Replaced Motor
Thank-you Reliance. I have been personally in the Customer Service industry for years. As a business owner I am totally impressed with the service starting from my phone call to your customer service with the (NOT on hold, all our service representatives are currently busy FOREVER technique) quick and cheerful response which I might add was a very pleasant experience to your Technician Paul. Normally a person would wait 2-7 days to have someone come out just to tell you it will be 2-5 business days for the part to be delivered. Paul was very polite and professional. He explained in layman terms exactly what the problem was and had the part here the very next day. Not only did he do what he came to do, he took the time to explain how to care for my cooling unit. I'm completely IMPRESSED!! Thank you Again Reliance and Paul Theresa S. Brampton
- Approximate cost of services:
- $700.00
- Company Response
Thank you Theresa! This was obviously a wonderful experience and we can't thank you enough for sharing such a glowing recommendation. I will work to ensure that Paul is recognized for his efforts and would like to take this opporutnity to sincerely thank you for your business. Kind regards. RM